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C Chuck Hand's Kitchen

Legal

Privacy Policy

CHUCK HANDYMAN SERVICE LLC ("we", "us", or "our"), operator of Chuck Hand's Kitchen at https://chuckhandforgeorgia.com, respects your privacy. This policy explains what we collect, how we use it, and the rights you have.

Information we collect

We collect information you provide directly and information collected automatically when you use the site:

  • Account information: your name, email address, and a securely hashed password when you register.
  • Order information: billing and shipping details and the items you purchase. We validate card numbers but do not store full card numbers on our servers.
  • Membership information: your plan, trial status, and billing dates.
  • Usage data: pages viewed, searches run, device and browser type, and approximate location derived from your IP address.
  • Cookies and similar technologies: as described in our Cookie Policy.

How we use your information

We use your information to provide and improve the service, process orders and memberships, respond to your messages, prevent fraud and abuse, measure and improve site performance, and meet legal obligations.

Advertising and analytics

We use Microsoft Advertising, including the Microsoft Universal Event Tracking (UET) tag, to understand how visitors arrive at and use our site and to measure the effectiveness of our marketing. The UET tag may set cookies and collect information such as pages visited and actions taken. You can review and control Microsoft's use of your data at account.microsoft.com/privacy. To opt out of interest-based advertising from participating companies, visit optout.aboutads.info.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the site (such as payment, hosting, email, and analytics providers), when required by law, or in connection with a business transfer. These providers are bound to use your information only to perform services for us.

Your rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of your personal information, to opt out of the "sale" or "sharing" of personal information, and not to be discriminated against for exercising these rights. We do not sell personal information. To make a request, contact us at info@chuckhandforgeorgia.com.

Your rights (GDPR)

If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with your local supervisory authority. Our legal bases for processing include performance of a contract, our legitimate interests, your consent, and compliance with legal obligations.

Data retention

We keep account and membership records for as long as your account is active and for up to 24 months afterward. Order and transaction records are retained for up to 7 years to meet tax and accounting obligations. Analytics and advertising data are retained according to the retention settings of the relevant provider, typically up to 26 months. When data is no longer needed, we delete or anonymize it.

Security

We use administrative, technical, and physical safeguards to protect your information, including hashed passwords and encrypted connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

The site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the new version here with a revised "last updated" date.

Contact us

CHUCK HANDYMAN SERVICE LLC
11511 GAINSBOROUGH WAY, LEHIGH ACRES, FL 33971, USA
Email: info@chuckhandforgeorgia.com
Phone: +1 (917) 998-3621